Over the past week or so, I have been absorbed by Mollie Lombardi’s report on employee engagement (1,2,3).  Today’s post offers a few summary thoughts, until I revisit the topic again.
The concept of employee engagement is still in its nascent stages and the benefits are still largely qualitative. While 82% of the Best-in-Class report [...]

The August 24 & 31 issue of BusinessWeek has a short article on the link between engagement and the bottom line.  According the the article’s author Michelle Conlin, Best Buy “says that a 2% increase in employee engagement at one of its electronics stores corresponds to, on average, to a $100,000 annual rise in sales [...]

Continuing the discussion (1,2) on Mollie Lombardi’s report on employee engagement, I thought it might be interesting to take a step back and dig into why engagement is important from both the employee and employer point of view. The research indicates that the economy is definitely having an impact on talent plans; 43%* of respondents [...]

A couple of days ago, I posted about a report that Mollie Lombardi from the Aberdeen Group wrote on employee engagement. Richard commented:
Ultimately, engagement is about feeling involved in the business, and believing in it… The senior leadership and management team have to take a strong lead in creating an engaged workforce. If the management [...]

The 2009 CMO summit is coming up quickly. This was an incredible event last year and the speaker line-up indicates that we are looking at a repeat performance of last year’s success.  I have a couple of passes for qualified delegates. Also, I will be in San Francisco all week if anyone is up for [...]

Over the past 18 months, employee engagement has emerged as a key theme in Aberdeen’s HCM research.  Mollie Lombardi at the Aberdeen Group has recently published an excellent report that not only begins to define this nebulous concept, but also gives concrete steps that managers can begin to take to engage (not just satisfy) their [...]

There is fascinating article in yesterday’s Washington Post by Paul Schwartzman that chronicles the choices one family has to make as they face economic hardship. The article evokes a range of emotions from sympathy (doting father, bad luck, articulate family) to outrage (spending unemployment money on gambling, beer and cigarettes).  I found that the most [...]